Privacy

Hot Tub Shop is not taking orders yet. Today we hold only what you choose to give us: your email address if you ask to hear when we open, and anything you send us by email or phone.

One business, three shops

Hot Tub Shop, Ice Bath Shop and Sauna Shop are run by the same business and share one customer account system, so an account made on one works on the others. Each shop sends its own emails, and unsubscribing from one shop’s emails does not sign you up to the others’.

What we do not do

We do not sell or rent your information. We do not use advertising trackers or third-party analytics cookies.

How we count visits

We count page views ourselves, with no cookies and no outside analytics service. Your IP address is not stored. Each day a visit is given an anonymous code that changes the next day, so we cannot follow anyone from one day to the next or connect a visit to a name. Your browser remembers how you first found us (a search engine or a link, for example) for 30 days.

Your browser also keeps your day or night colour choice, and the spa size you enter for the dosing calculator, on your own device. Clearing your browser’s data for this site removes it.

Who processes it

Supabase in Sydney (our database), Resend (emails), Vercel (hosting) and Google Workspace (our business mailbox, which holds your emails to us).

Your choices

Ask us to see, correct or delete your information at info@hottubshop.au. Every email we send has an unsubscribe link. We will update this page before orders open.